Torrent Power introduces 'Fixed Service Line Charges'.
Now you need not go through long procedures for getting new
power connection, extension/reduction of load or reconnection.
Read on, this information guide, and discover the benefits.
Discover simplicity. Discover our commitment to give you the
best.
Procedure for Low Tension New connection (Up to 100 KW)
1. |
The company will provide
single-phase connection for:
|
a. |
Installations (other
than motive power) up to and inclusive of 6 KW of load.
|
b. |
Motive power installations
other than agriculture not exceeding 2 HP in aggregate.
|
2. |
The company will provide
3-phase connections to applications for non-motive power
load more than 6 KW or motive power load more than 2
HP.
|
3. |
The company may provide
3-phase supply for installations (other than motive
power) upto 6 KW of load and for motive power installations
upto 2 HP load on specific request from applicants on
payment of charges as per Annexure C (2)
|
1. |
Application Registration
|
| 1. |
Fill in a Requisition Form (RF) available
at all zonal offices or download it from the Company's
website www.torrentpower.com.
|
| 2. |
Submit relevant documents with respect
to ownership / proofs of occupancy (refer Annexure A). The Requisition Form along with documents is
to be submitted at our respective zonal offices during
working hours
|
| 3. |
The following charges are to be paid along
with the form:
|
| a. |
Registration charges (Annexure B)
|
| b. |
Service line charges (Annexure C)
|
| c. |
Security deposit (Annexure D)
|
| d. |
Test report charges (Rs. 20)
|
Upon fulfillment of the above procedure,
you will be given a receipt along with a unique customer
service number. (You are requested to quote this service
number for all future correspondence with the company).
|
| 2. |
Site Visit and assessing feasibility
|
| 1. |
Representative of the company will visit
the site within 7 days of payment of above charges. At
the time of site visit you or your representative should
be present so that the fixation of the point of entry
of supply mains and position of mains cutouts and meters
can be decided after consultation.
|
| 2. |
After site visit, the company will decide
whether supply can be given on existing main(s) or after
installation of sub station or upgradation / augmentation
of distribution mains / distribution transformer.
In case supply can be given on existing mains, you are
required to fulfill the Technical and Commercial compliances
and conditions mentioned in Annexure E Para 1.
Where supply can be given after sub station land and super
structure are provided by you, it is required that you
fulfill the Technical and Commercial compliances and conditions
mentioned in Annexure E Para 1 and Para 2.
Note: In case of failure to comply the conditions within
stipulated time, application(s) automatically stand(s)
cancelled.
|
| 3. |
Execution of work
|
| |
The execution of work will commence on receipt
of compliance as mentioned above (if applicable) and completion
of work will be intimated to you.
|
| 4. |
Connection of meter and commencement of
supply
|
| 1. |
Before commencement of supply, you are required
to complete wiring installation. You are also required
to submit (if not submitted along with application form)
an Installation Test Report from the Licensed Electrical
Contractor or by a supervisor holding a certificate of
competency issued or recognized by the Government.
|
| 2. |
On submission of the above you will be intimated
regarding the date and time of meter connection. The Licensed
Electrical Contractor or his supervisor shall remain present
on site at the time of installation of meter.
|
| 3. |
Billing of the service will start after
commencement of supply as per the applicable Tariff. The
billing period would be 30/60 days. However, the first
bill can be for a different period.
|
| |
Getting an Extension of load
Procedure for Extension of load (up to 100 KW)
General
|
| 1. |
The company will provide single-phase service
extension for:
|
| a. |
Installations (other than motive power)
up to and
inclusive of 6 KW of load.
|
| b. |
For motive power installations other than
agriculture not
exceeding 2 HP in aggregate.
|
| 2. |
The company will provide 3-phase services
to applications for non-motive power load more than 6
KW or motive power load more than 2 HP.
|
| 3. |
The company may provide 3-phase supply
for installations (other than motive power) upto 6 KW
of load and for motive power installations upto 2 HP load
on specific request from applicants on payment of charges
as per Annexure C (2)
All the above limits are after considering the current
application.
|
| 1. |
Application Registration
|
| 1. |
Fill in a Requisition Form (RF) available
at all zonal offices or download it from the Company's
website www.torrentpower.com .
|
| |
Requisition forms of Low Tension supply
(excluding applications from existing LTMD / HVS customers)
can be submitted at the respective zonal offices during
working hours.
|
| |
Existing LTMD (load more than 15 H.P.)
/ HVS consumers are required to submit the application
at our Bulk sales department at Naranpura zonal office.
|
| 2. |
You are required to submit last energy bill
of the service for which extension of load is required.
|
| 3. |
You are also required to pay the following:
|
| a. |
Registration charges
|
| b. |
Service Line charges (Annexure C)
|
| c. |
Security Deposit (Annexure D)
|
| d. |
Fee for change of meter, if required
|
| e. |
Test Report charges
|
| |
Upon fulfillment of the above procedure,
you will be given a receipt with your existing service
number. (You are requested to quote this service number
for all future correspondence with the company).
|
| 2. |
Site Visit and assessing feasibility
|
| 1. |
Representative of the company will visit
the site within 7 days of payment of above charges. At
the time of site visit you or your representative should
be present so that any required change for the fixation
of the point of entry of supply mains and position of
mains cutouts and meters can be decided after consultation.
|
| 2. |
After site visit, the company will decide
whether supply can be given on existing main(s) or after
installation of sub station or upgradation / augmentation
of distribution mains / distribution transformer.
In case supply can be given on existing mains, you are
required to fulfill the Technical and Commercial compliances
and conditions mentioned in Annexure E Para 1.
Where supply can be given after sub station land and super
structure are provided by you, it is required that you
fulfill the Technical and Commercial compliances and conditions
mentioned in Annexure E Para 1 and Para 2.
Note: In case of failure to comply the conditions within
stipulated time, application(s) automatically stand(s)
cancelled.
|
| 3. |
Execution of work
|
| |
The execution of work will commence on receipt
of compliance as mentioned above (if applicable) and completion
of work will be intimated to you
|
| 4. |
Connection of meter with extension of load
|
| 1. |
Before commencement of supply, you are
required to complete wiring installation. You are also
required to submit (if not submitted along with application
form) an Installation Test Report from the Licensed Electrical
Contractor or by a Supervisor holding a certificate of
competency issued or recognized by the Government.
|
| 2. |
On submission of the above you will be
intimated regarding the date and time of meter connection.
The Licensed Electrical Contractor or his supervisor shall
remain present on site at the time of installation of
meter.
Change, if any, in the billing of the service will be
made effective on extension of load as per the applicable
Tariff.
|
| |
Getting Reduction of load
Procedure for Reduction of load
|
| |
General
|
| 1. |
The company will provide single-phase service
for:
|
| a. |
Installations (other than motive power)
up to and inclusive of 6 KW of load.
|
| b. |
For motive power installations other than
agriculture not exceeding 2 HP in aggregate.
|
| 2. |
The company will provide 3-phase services
to applications for non-motive power load more than 6
KW or motive power load more than 2 HP.
|
| 3. |
The company may provide 3-phase supply
for installations (other than motive power) upto 6 KW
of load and for motive power installations upto 2 HP load
on specific request from applicants on payment of charges
as per Annexure C (2)
|
| |
The above limits are after considering the
current application.
|
| 1. |
Application Registration
|
| 1. |
Fill in a Requisition Form (RF) available
at all zonal offices or download it from the Company's
website www.torrentpower.com .
|
| |
Requisition forms of Low Tension supply
(excluding applications from existing LTMD / HVS consumers)
can be submitted at the respective zonal offices during
working hours.
|
| |
Existing LTMD (load more than 15 H.P.)
/ HVS consumers are required to submit the applications
at our Bulk sales department at Naranpura zonal office.
|
| 2. |
You are required to submit last energy bill
of the service for which reduction of load is required.
|
| 3. |
You are also required to pay the following
(applicable) amount:
|
| a. |
Registration Charges
|
| b. |
b Service Line Charges (Annexure C)
|
| c. |
Fee for Change of Meter, if required.
|
| d. |
d Test Report Charges
|
| |
Upon fulfillment of the above procedure,
you will be given a receipt with your existing service
number. (You are requested to quote this service number
for all future correspondence with the company).
|
| 2. |
Site Visit and assessing feasibility
|
| |
Representative of the company will visit
the site within 7 days of payment of above charges. At
the time of site visit, you or your representative should
be present so that any required change for the fixation
of the point of entry of supply mains and position of
mains cutouts and meters can be decided after consultation.
You are required to fulfill the Technical and Commercial
compliances and conditions mentioned in Annexure E Para
1.
|
| 3. |
Execution of work (if applicable)
|
| |
The execution of work will commence on receipt
of compliance as mentioned above (if applicable) and completion
of work will be intimated to you.
|
| 4. |
Connection of meter with Reduction of load
|
| 1. |
Before commencement of supply, you are
required to complete wiring installation. You are also
required to submit (if not submitted along with application
form) an Installation Test Report from the Licensed Electrical
Contractor or by a supervisor holding a certificate of
competency issued or recognized by the Government.
|
| 2. |
On submission of the above you will be
intimated regarding the date and time of meter connection.
The Licensed Electrical Contractor or his supervisor shall
remain present on site at the time of installation of
meter. Change, if any, in the billing of the service will
be made effective on reduction of load as per the applicable
Tariff.
|
| |
Planning to change name?
|
| |
Procedure for Change of Name (Up
to 100 KW)
|
| |
Application Registration
|
| 1. |
Fill in a Requisition Form (RF) available
at all zonal offices or download it from the Company's
website www.torrentpower.com .
|
| |
Requisition forms of Low Tension supply
(excluding applications from existing LTMD / HVS consumers)
can be submitted at the respective zonal offices during
working hours.
|
| |
Existing LTMD (load more than 15 H.P.)
/ HVS consumers are required to submit the applications
at our Bulk sales department at Naranpura zonal office.
|
| 2. |
You are required to submit the documents
as given below:
|
| a. |
In case of a transfer due to death of the
holder of the service connection to the legal heir applying
for transfer:
|
| |
Death certificate
|
| |
Affidavit declaring that the Applicant
is the sole successor of interest in the Premises, or
NOC of other legal heir(s)
|
| b. |
In other cases where the ownership or occupation
of the
property has changed or transferred:
|
| |
i Document to support the transfer like
registered sale/transfer deed, any order from government/
court or certificate of Registrar of Companies (ROC)
If you are unable to submit the above documents, you
should submit the following:
|
| |
Unregistered sale/transfer deed.
|
| |
Consent in writing of the previous holder
of the service for the transfer of service.
|
| |
ii Indemnity bond indemnifying the Distribution
Licensee from any litigation and undertaking to compensate
the Licensee in the event of a litigation involving a
Distribution Licensee but where the licensee is not an
interested party.
|
| 3. |
You are also required to pay the following:
|
| a. |
Miscellaneous charges as applicable.
|
| b. |
Differential Security Deposit as applicable.
|
| |
The transferee shall be responsible for
payment of running energy bills as well as unpaid dues
of energy bills and other amounts relating to the service
connection.
|
| |
Annexure A
|
| |
List of documents
|
| |
Note: The documents provided should be for
the current year (latest) or should be certified by issuing
authority to be valid at the time of application
|
| 1. |
1 7/12 extract
|
| 2. |
Tax bill (AMC / AUDA / Respective authority)
|
| 3. |
Registered sale deed / Conveyance deed
|
| 4. |
Index Copy
|
| 5. |
Possession / Allotment Letter / Share certificate
of
|
| |
Registered cooperative society
GIDC
NTC
|
| 6. |
Property rights under legal orders
|
| 7. |
Copy of Sanad and NOC from GUDA (for applicants
in Gandhinagar only)
|
| 8. |
Copy of City Survey
|
| 9. |
7/12 extract, permission for construction
(Raja Chitthi) and Approved Plan (all required for providing
supply for construction purpose)
|
| 10. |
In case of tenancy, Rent receipt / Rent
agreement / Lease agreement along with proof of ownership
needs to be submitted.
|
| 11. |
Building Use Permission
|
| |
Annexure B
|
| |
Miscellaneous Charges
Registration Charges for new service connection
|
| |
No. Particulars |
Charges
|
| i |
Single phase supply for Residential |
Rs.40.00
|
| ii |
Three phase supply for Residential |
Rs.100.00
|
| iii |
Single phase supply and 3 phase supply for commercial |
Rs.100.00
|
| iv |
Three phase supply for LT Agricultural |
Rs.200.00
|
| v |
Three phase supply for LT Industrial |
Rs.400.00
|
| vi |
All other LT Categories not enumerated above |
Rs.100.00
|
| |
Post Service Connection Charges
|
| |
Registration Charges
|
| |
The following registration charges would
apply to addition/ reduction of load and also to cases
where a consumer applies for shifting of the connection
in the same premises.
|
| |
No. Particulars |
Charges
|
| i |
Single phase supply for Residential |
Rs.40.00
|
| ii |
Three phase supply for Residential |
Rs.100.00
|
| iii |
Single phase supply and Three phase supply for commercial |
Rs.100.00
|
| iv |
Three phase supply for LT Agricultural |
Rs.200.00
|
| v |
Three phase supply for LT Industrial |
Rs.400.00
|
| vi |
All other Categories not enumerated above |
Rs.100.00
|
| |
Note: Above registration charges would also
apply to temporary supplies.
|
| |
Registration Charges for change of Name
and Transfer of Agreement:
The application for change of name of existing service
and transfer of benefits of agreement executed by the
consumer with the supplier for power supply shall be accompanied
by non-refundable registration charges as specified below:
|
| |
No. Particulars |
Charges
|
| i |
Single phase supply for Residential |
Rs.20.00
|
| ii |
Single phase supply for Commercial and Three phase
supply for Residential |
Rs.100.00
|
| iii |
Three phase supply for LT Agricultural |
Rs.300.00
|
| iv |
Three phase supply for LT Industrial and others |
Rs.400.00
|
| |
Annexure C
|
| |
Service line charges
|
| |
Table of charges towards Service Line for
all applications under 100 KW
|
| |
Load in KW (Aggregate) |
Charges (in Rs.) |
| |
Not exceeding 2 |
3500
|
| |
Exceeding 2 but not exceeding 6 |
5000
|
| |
Exceeding 6 but not exceeding 12 |
8500
|
| |
Exceeding 12 but not exceeding 20 |
14500
|
| |
Exceeding 20 but not exceeding 40 |
20000
|
| |
Exceeding 40 but not exceeding 60 |
30000
|
| |
Exceeding 60 but not exceeding 80 |
60000
|
| |
Exceeding 80 but not exceeding 100 |
90000
|
| |
The company will charge Service Line Charges
as per the above table.
|
| |
Terms and Conditions
|
| 1. |
Motive power load (HP load) will be converted
to the equivalent load in Kilo watt at 1 HP = 0.746 KW
|
| 2. |
Rs. 8500/- will be charged if the applicant
wishes to have a 3-phase connection:
|
| a. |
For all installations (other than motive
power) up to and inclusive of 6 KW of load.
|
| b. |
For motive power installations other than
agriculture not exceeding 2 HP in aggregate.
|
| 3. |
Where it is necessary to install more than
one meter (lighting and motive power), Rs.3000 per additional
meter will be charged.
|
| 4. |
All fractional loads will be rounded off
to the next higher integer for the purpose of calculation
of service line charges. E.g. 2.2 KW will be charged at
Rs 5000 i.e. as per the "more than 2 KW and less
than 6 KW" slab
|
| 5. |
Substation land and super structure shall
be provided by the applicant/s as per company’s
requirement at a place decided by the company.
|
| 6. |
The applicant is required to ensure that
the applied load is equal to the connected load (on site).
If at the time of site visit, the connected load is found
to be more than the applied load, the applicant will be
liable to pay all the charges leviable under the provisions
of the Law.
|
| 7. |
Consumers will be reimbursed for providing
substation as per the following table Substation Type
Reimbursement Rs.
a PMT and Switchgear Room 30,000
b Grade ll Substation (Kutcha Roof) (15 ft x 30 ft) 50,000
c Grade l Substation {(15 ft x 30 ft single storey) or
(15 ft x 18 ft Double storey) 1,50,000
d Grade l Substation within building* 2,50,000
*Shops/Showroom or a place within the area calculated
under the FSI (Floor Space Index).
|
| 8. |
In case of extension of load:
a Within same phase, differential service line charges
for the applicable new slab and the existing slab shall
be payable.
b Full charges applicable for corresponding slab of three
phase shall be payable if extension is required from single
phase to three phase.
|
| 9. |
In case of reduction of load:
a Conversion from three phase to single phase, full charges
applicable for corresponding slab of single phase shall
be payable
b Within the same phase, cost of MCB / cutout shall be
payable
|
| 10. |
Old reconnections (disconnected for more
than 6 months) will be treated as fresh applications and
fixed charges based on load would be applicable.
|
| |
Annexure D
|
| |
Security Deposit
|
| |
The applicant is required to pay security
deposit as per the following table.
1 For lights and fans and appliances in residential premises
i) Upto 1 kW of connected load Rs.200/-
ii) For each subsequent 0.5 kW or part thereof Rs.100/-
2 For lights and appliances other than residential
i) Upto 1 kW of connected load Rs.500/-
ii) For each subsequent 0.5 kW or part thereof Rs.250/
3 For motors and other power appliances per Rs.250/-
0.5 brake horse power connected load or part thereof
|
| |
NOTE :
(1) For the purpose of this sub-item, load applied for
by the consumer shall be deemed to be the connected load.
(2) The Company reserves the right to recover higher amount
of security deposit in case of disconnection of services
due to non payment of company dues, unauthorised use /
theft of energy and all other cases deemed fit by the
company. The decision of the company shall be final and
binding on the consumer.
(3) The Company shall be at liberty at any time to apply
any security deposited towards payment for or satisfaction
of any sum which shall become due or owing by the consumer.
However, nothing in this clause shall prejudice any other
remedy to which the company may be entitled for the recovery
of any sum so due or owing.
(4) Interest on security deposit shall be payable to consumer
at the Bank Rate (as on 1st April of every year) notified
by Reserve Bank of India or the rate fixed by the Gujarat
Electricity Regulatory Commission from time to time.
|
| |
Annexure E
|
| |
Technical and commercial compliances:
For New connection / Extension of load / Reduction of
load:
The application is subject to following technical and
commercial compliances:
1. Supply on Existing Mains
i Supply can be given subject to availability of load
on existing mains. Otherwise, please refer to para no.2
below.
ii If applicant's premise is near/below overhead line,
sufficient clearances are required to be maintained as
per Indian Electricity Rules, 1956.
iii There should be no encroachment on company's assets
by the applicant/s.
iv There shall not be any outstanding on existing service
(or any service in the same name), or from a service where
supply is/was used.
v The consumer is required to provide permissions from
the authorities like GAWPCB/PWD/GHB/NHAI/Railways etc
as and when applicable.
vi The consumer is required to submit Building Use permission
as applicable.
The applicant shall be required to comply with any other
condition that may be prevailing at the time of giving
supply.
|
| |
2. Supply to be provided after installation
of Distribution Transformer (DTR)
i Substation land and super structure shall be provided
by the applicant/s as required by the Company in cases
where it is not technically feasible to provide supply
from existing mains
ii The location and type of the sub-station will be
decided as per the company's rules and regulations and
requirements
iii For providing sub-station the consumer shall be
paid the amount indicated in clause 7 of annexure C
after handing over physical possession of the sub-station
and execution of documents in favour of the company.
These conditions are in addition to the conditions mentioned
in the above Para 1, points ii to vi.
The applicant shall be required to comply with any other
condition that may be prevailing at the time of giving
supply.
|
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